do YOU already have standbymd & need assistance?

Our Medical Concierge Representatives are available 24 hours a day, 7 days a week to assist you. Based
on the nature of your call, a physician will call you back (usually within 15 minutes) for a telephone consultation. You will be asked to describe your symptoms and answer questions to best assess the seriousness of your condition. Based on the assessment, the physician will assist with self care treatment, a physician house call visit (usually within 1 hour), clinic referral, emergency room admission or a medical specialist appointment. The Medical Concierge Representative can also assist you in obtaining an appointment, replacing eyeglasses, and providing other concierge services.

Within the U.S. please call 1.800.649.7119 | Outside of the U.S. please dial +1.305.459.4882

Departments

U.S. Customer Service:
Telephone:+1 800 649 7119
 
E-mail: support@hcsaccess.com
Executive Management:
Telephone:+1 305 459 4818
FAX:+1 786 515 1079
E-mail: asanchez@hcsaccess.com
 
Customer Service outside U.S.:
Telephone:+1 305 459.4882
 
E-mail: support@hcsaccess.com
Administration:
Telephone:+1 305.459 4844
FAX:+1 786 515 1079
E-mail: mruiz@hcsaccess.com
 
MAILING ADDRESS:
PO BOX 310685
Miami, FL 33231 		PHYSICAL ADDRESS:
777 Brickell Ave. #450
Miami, FL 33131

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Testimonials

  • Personalized Attention
    "The last time I was sick, I waited more than 5 hours in the emergency room. This time, the StandbyMD Dr. treated me within one hour at the hotel I was staying in. StandbyMD is how healthcare should be."
    -StandbyMD customer from the USA
  • Efficient Service
    …“One night while on vacation, my
    wife realized she forgot her medication. The nearby urgent care clinic was closed. We called StandbyMD and to my surprise, a doctor spoke with my wife and was able to prescribe the medication. Best of all, it was delivered to our room.”… “ Thank you StandbyMD for providing a great service.”
    -StandbyMD customer from Ireland
  • Quality Care
    … “When my son was experiencing an elevated temperature and rashes
    throughout his body,we contacted StandbyMD and the Doctor immediately
    called the hospital and made arrangements for my son to be directly seen without having to wait.”.. “We are grateful for this service and the professionalism of the StandbyMD staff.”
    -StandbyMD customer from Canada

PLEASE SHARE YOUR EXPERIENCES WITH US!

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